PRIVACY POLICY

INTRODUCTION

The purpose of this policy is to inform you about our practices regarding confidentiality and the protection of your personal data. We want to inform you for what purposes and how we collect your data and information and how they are stored and used.

Forgestik takes all reasonable measures to ensure the integrity and security of information obtained from Internet users via the site and to avoid any unauthorized access and use of this information. To this end, Forgestik regularly reviews its security measures.

TERMS AND CONDITIONS OF USE

By using this website, which is the exclusive property of Forgestik inc., you expressly acknowledge having read and accept the following conditions of use which govern your use of the site. If you do not accept these conditions, please leave the site immediately and disregard the information contained therein. Forgestik reserves the right to modify the conditions at any time, these modifications will take effect immediately and will be incorporated into the conditions.

COPYRIGHTS

All texts on the site, logos, concepts, graphics, images, information, documents and others as well as the selection, arrangement and display thereof, remain the exclusive property of Forgestik and/or its customers and suppliers. and are protected by the Copyright Act.

GATHERING OF PERSONAL INFORMATION

We collect the following personal information:

• Name
• First name
• Email address
• Phone number
• Company Name
• Province
• Country

Your personal information is collected through the following methods:

• Website Registration Form
• Survey

We use the information thus collected for the following purposes:

• Information/Promotional Offers
• Statistics
• Contact
• Website management

Customer Testimonials: We post customer testimonials and comments on our websites, which may contain Personal Data. We obtain each customer's consent via email or through other agreements between customers and Forgestik prior to posting the customer's name and testimonial.

DESCRIPTION OF THE COOKIES USED BY THE SITE

We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation and improve the service for your experience.

This mainly concerns the following information:

• the visitor’s IP address;
• the date and time of the visit;
• the orientation URL (the site through which the visitor came);
• the pages visited on our site;
• information about the browser used (browser type and version, operating system).

The use of such files allows us to achieve the following objectives:

• Improved service and personalized welcome
• Creation of personalized content profiles

By browsing the site, third-party cookies may be saved. This particularly concerns the following third parties:

• google.com (Google Analytics), Meta Ads, Google Ads, LinkedIn Ads, YouTube, HubSpot

Behavioral Remarketing: Forgestik uses remarketing services to serve you ads on third-party sites after you visit our website. We and our third-party vendors use cookies to shape, optimize and serve ads based on your past traffic to our Service.

In addition, the site includes social media buttons allowing you to share your activity on the site. Cookie files from these social networks may therefore be stored on your computer when you use these features.

These sites have their own privacy policies and general conditions of use that may be different from our site. We invite you to consult the privacy policies and general conditions of use of these sites.

You can object to the recording of these cookies by configuring your browser software.

If you decide to deactivate cookies, you can then continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered as being our fault.

SHARING OF PERSONAL INFORMATION

We will not sell to third parties or generally commercialize the personal information collected.

RETENTION PERIOD OF PERSONAL INFORMATION

The person responsible for processing personal information will keep all personal information collected on this site within our computer systems under reasonable security conditions for a period of 13 months.

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

SECURITY

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions.

To ensure the security of your personal information, the following measures are in place:

• SSL protocol
• Access management - authorized person
• Login password
• Web application firewall
• Network monitoring software
• Computer backup

However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

PERSON RESPONSIBLE FOR PROCESSING PERSONAL INFORMATION

The person responsible for processing personal information is:

Daniel Champoux, president
797, avenue Champagneur
Outremont (Quebec) H2V 3P9

The person responsible for processing personal information is responsible for determining the purposes and means used to process personal information.

The person responsible for processing personal information undertakes to protect the personal information collected, not to transmit it to third parties without you having been informed and to respect the purposes for which this information was collected.

In addition, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this entails disproportionate formalities, costs or steps for him.

In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means.

RIGHT OF OBJECTION AND WITHDRAWAL

You have the right to object to the processing of your personal information by the site (“right to object”). You also have the right to request that your personal information no longer appear, for example, in a mailing list (“right of withdrawal”).

In order to object to the processing of your personal information or request the removal of your personal information, you must send us this request to the following email address: marketing@forgestik.com.

RIGHT OF ACCESS, RECTIFICATION AND DELETION

You can read, update, modify or request deletion of information about you by sending us a request to the following email address: marketing@forgestik.com.

LINKS TO THIRD-PARTY WEB SITES

Our website may contain hyperlinks to other sites that are not operated by us. If you click on a third party link, you will be redirected to that third party's site. We strongly recommend that you review the privacy policy of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.

ACCEPTANCE OF THE PRIVACY POLICY

By browsing the site, you confirm that you have read and understood this confidentiality policy and accept its conditions, particularly with regard to the collection and processing of your personal information, as well as the use of cookies.

LEGISLATION

We are committed to complying with the legislative provisions set out in Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Last modification: September 22, 2023